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JamesB118 Author

Level 1

6 points

Apple Watch Touch Screen issues

So my Apple Watch 3 Gen is acting crazy. It acts like I am touching the screen (Phantom touches) when I am not. For instance, I will look at it and it will select the calendar. When it was locked, it would press all the numbers and lock me out by itself. The screen would also "bounce" back and forth when I tried to access the menu. There also seems to be like a residue on the top of the screen.

I am thinking maybe the battery? (It's 2.5 years old) Maybe water damage? (I had it in a kiddie pool with the water setting on). Has this happened to anyone else? Thanks!

Apple Watch Sport

Posted on Jun 9, 2020 2:49 PM

Best reply

Leanne_68

Community Specialist

Posted on Jun 11, 2020 2:53 PM

Hello JamesB118,

Thank you for using Apple Support Communities!

I understand from your post that you are experiencing false touch issues on your Apple Watch. In a situation like this unpairing your Apple Watch and erasing it then pairing it again may help. This article will provide you with the necessary steps to unpair and erase your Apple Watch:

Unpair and erase your Apple Watch - Apple Support

If this does not resolve the issue you may want to contact Apple Support for additional assistance.

Get Support

Best Regards.

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Apple Watch Touch Screen issues

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