Usb camera adapter iOS 16.5 not charging device

Begin with a forced-restart of your iPad - as this will often clear an isolated software issue:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

If the problem remains unresolved, these support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support

Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W or greater to reliably charge. 5W Power Adapters intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow.

Be aware that many computer USB ports cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).

If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using this link:

Official Apple Support

Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

At least one other report of this issue has since been seen within this community.

If you haven’t already done so, perform a forced restart of your iPad - as this will often clear an isolated software issue:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

If the problem persists, please contact Apple Support - as they may need to escalate the issue. Apple Support can be contacted here:

Official Apple Support

Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

You would also be well advised to submit a Bug Report via Apple’s Product Feedback portal. For iPad and iPadOS:

Feedback - iPad - Apple

When submitting your Bug Report, please ensure that you include details of your iPad model and the installed version of iPadOS within the body-text of the report. Please don’t rely upon the pick-list - as this often does not include the latest models or most recent release. Every submitted report counts, as until sufficient reports are received, Apple may not assign resources to investigate and correct the issue.

iPhone 13 Pro Max here hitting same issue. I've been using the official Apple Lightning to USB 3 Camera Adapter for months to send lossless Apple Music to my DAC, and it's worked flawlessly and charged my phone at the same time.

As soon as I updated to iOS 16.5 this morning, the adapter not only doesn't communicate to the DAC at all, it doesn't even charge my phone. When I test plugging in an iPad on a previous OS version, it communicates and charges just fine.

This has to be an issue with iOS 16.5, and I hope it's resolved quickly - very bad look for an official Apple accessory to be rendered inoperable by a step update of iOS.

I chatted with support and submitted via Feedback page as well, just wanted to add my voice to the chorus here as well, very frustrating.

@lotuspilot. Dont know if your a bot or what but multiple reports about this issue. You dont need to give people false hope and make them do something that will not work. That does not fix the issue.

USB Camera Adapter 16.5 issue killed my sax session today!!!

However there is a workaround that I’ve found waiting for a fix: using a USB-C to lightning cable and USB-C charger or powerbank allows USB Camera Adapter to charge properly my 14 Pro max and provides power to Scarlett Solo. Only lightning to USB-A gear don’t work here.

Nice to see that the lightning to usb-c cable workaround works for several users.

My first suspicion was a faulty camera adapter and I could have bought one immediately as it’s so essential for my daily sax practice. I could have a gig when this issue happened. I’m certainly not alone in this case.

The irony is this happens when Logic Pro for iPad is available, which was also supposed to give more professional capabilities to iPad music platform.

Please Apple fix this and do more beta testing to avoid that kind of issue which can kill confidence in your products for more professional use cases.

BTW perhaps it’s related to iPhone 15 which will use usb-c? Anyway, let’s hope it’s just a bug.

It is definitely 16.5 update issue. After update my daughter's iPad 6gen cannot be charged anymore through camera adapter, so my daughter is not able to use her midi keyboard with her iPad anymore (as iPad is not charging she get's message ther is not enough power) . Luckily there is an old iphone 6s in the house that was off, so it did not update to 16.5 automatically, and adapter works just fine with it, it still charges and connects with midi keyboard, everything works just fine with the same adapter. I almost bought a new adapter thinking it is the adapter's fault, but obviously it isn't. I would be very nice from Apple guy's to fix this 16.5 issue.

Krakenfan wrote:

5th gen iPad with the same issue. After update I can’t charge thru camera adapter w/ charging port. Hardware works perfectly w/ iPhone!

Submit a Bug Report. Every report counts:

Feedback - iPad - Apple

Nittroll wrote:

Does anyone know if Apple even reads this forum? How can they be so silent about this issue?

The Apple Support Community is a user-to-user technical forum. Other than the site Moderators, Apple neither monitor nor participate within the Support Community. Contributors here are all end-users, just like you.

If you wish to bring a matter to Apple’s attention, submission of constructive comments and Bug Reports are invited via Apple Product Feedback portal. For iPad and iPadOS:

Feedback - iPad - Apple

If you wish to bring something to Apple’s attention, this would be the most appropriate channel through which to do so.

Nittroll wrote:

Does anyone know if Apple even reads this forum?

That's a question I can answer. This is a user-to-user technical support forum. Apple's primary role is to make sure everyone adheres to the Terms of Use. It's a huge job and doesn't leave them time for reading the forum for suggestions of feedback. There are some Apple employees, the Community Specialists, who do answer questions in certain forums which have gone unanswered for more than 12 hours and can be answered primarily with a link to a support article.

If you want Apple to know your thoughts on this matter, this is not the place to ask them. You can use the Support link at the bottom left of every page to read out to them directly. You can also leave feedback on the dedicated Feedback page:

Product Feedback - Apple

caccio wrote:

I have the same charging problem with my iPad Air (3rd gen) and the USB Camera Adapter A1619 (firmware 1.0.5).

I tried to use the link suggested by LotusPilot to officially open a bug, and I incredibly found out that the field form used to specify the iPadOS version didn't either list the 16.5 version.

How is it possible? Does anyone really read the issues submitted via this form? Does Apple really care about user's feedback?

As is, with iPadOS 16.5, the Apple USB3 Camera Adapter will allow pass-through charging when using a USB-C Power Adapter - but not when using a USB Type-A Power Adapter, regardless of power output (W). The current issue exists with both iPad and iPhone.

USB-C PD (Power Delivery) uses Power Profiles that can operate at higher voltage than USB-A’s 5V.

Anyone experiencing this issues is strongly advised to submit a bug report:

Feedback - iPad - Apple

Until resolved, the workaround is to use a USB-C PD Power Adapter with a USB-C to Lightning cable.

IdrisSeabright wrote:

As it was a security update, it's not surprising it didn't fix a camera or adapter issue.

For information, the iPadOS 16.5.1 update did indeed include a specific fix for charging issues affecting the Lightning to USB3 Camera Adapter:

About iPadOS 16 Updates - Apple Support

“iPadOS 16.5.1

This update provides important security fixes and is recommended for all users. It also fixes an issue that prevents charging with the Lightning to USB 3 Camera Adapter.”

After ANY iOS/iPadOS upgrade/update, you should ALWAYS perform a simple hard reset/forced restart of your Apple mobile device.

For iPad models with a Home button, do a simple hard reset/forced restart of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.

OR

For much newer design iPad models, without a Home button, try the new simple hard reset/forced restart procedure for the new 2018-2022 iPad Pros, 2020/21 iPad Air 4 and 5, the 2021 iPad Mini 6 and the new 2022, 10th gen base models,

1. Press and release the volume button closest to the top Power button

2. Then immediately ( and quickly ) press and release the volume button farthest from the top Power button.

3. Then, press and hold the top single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your 2018-2022 iPad will boot up completely to the iPad’s Lock screen.

Tap, read and follow this Apple support link below.

Force restart iPad - Apple Support

Best of Luck to You!

firefighter17 wrote:

@lotuspilot. Dont know if your a bot or what but multiple reports about this issue. You dont need to give people false hope and make them do something that will not work. That does not fix the issue.

You needn’t be rude. My first reply was before the extent of the issue was known - and as such, was (and remains) good advice at the time it was offered.

While some are reporting issues, others don’t have an issue - and with the iPad and iPhones that I have available, all of which are running iOS/iPadOS 16.5, I’ve not been able to replicate the problem with the Apple Lightning to USB3 Camera Adapter. As such, while some are undoubtedly affected, this is not a universal issue affecting all devices that have been updated to the latest version of iOS/iPadOS.

One item worth checking is the Camera Adapter’s firmware version. When connected to your iPad/iPhone:

Settings > General > About > Apple USB Camera Adapter >

• Model Number - A1619
• Firmware Version - 1.0.5
• Hardware Version - 1.0.0