Iphone 7 plus camera stopped working

My I phone 7 plus flash and camera isn't working tried all reset methods but still it didn't work no damage. This happened all after an update. I gave to service centre they said to pay 27500rs can't effort it. I thought apple will give phone to phone did there is no external damage. I'm an apple user for 3GS never had this kind of problem. I replaced my iPhone 5 for three times for some software and home button issues. I'm very unhappy for 82000 still in warranty of 10mounts. Please kindly help me asking as an apple fan. I still have all my apple phones working starting form 3GS.

It might not be a software issue, so if that what you tried is not working at all you must look to the Hardware side, there might be the camera connector out of it's place so i recommend you go and bring it to a servicing store or an authorized apple store so they can fix it .

My iPhone 7plus red I bought just 2 days back also rear camera not working

When I inboxed it ,it was not working then I updated the software it started working but again it's not working since today morning .. kindly tell us what to do I tried restarting and power off as well nothing working off course i cannot update software every hour

i have this same issue, called apple and they ran diagnostics and could immediately see that the outer camera hardware was failing. they said that this is an issue they have been seeing accross iphone 7 plus cameras in general. since my phone is under warranty they are going to replace the phone.

Had this same problem. First neither camera worked, then the front camera started working but the rear camera still refused to work. Google said all the usual; restart (no effect) -> hard boot (no effect) -> update iOS (no effect). Apple retailer said it would probably be hardware, and they would replace camera at who knows what cost. VZW warranty services offered to start insurance claim, and would issue a refurbished phone. No thanks. Apple warranty tried FOREVER to get diagnostics, but to no avail, phone wouldn't send info. Offered to have me send it in and get replaced. No time for that. Eventually, a full backup to my macbook -> reset to factory settings -> MAGIC! Camera worked. Hmm... -> restore from backup and voila, all data restored, and the camera works. What a hassle.

Hi,

I had this issue within the first week of having the phone back in Oct! One day, the rear camera just packed in and couldn't seem to get the flash to work. I took it into Apple (I also took some photos prior to going in to prove it just incase it decided it would work whilst in store) and they saw the obvious problem. They told me that they could either replace the phone altogether or they could replace the part within the camera - which they had in store, so I took that one seen as the waiting list for a new one was still outrageous. I just had to book a Genius Bar appointment and Hey Presto! The camera was fully functioning again.

Glad to say, I have had no further issues with it!

Same situation happened to me.

I was in Cyprus and my back camera stopped to work, but it's was working in some applications as vsco and boomerang.

Now I'm back in my country and everything works normally.

Would it happen again when I go somewhere abroad?!

I have the same problem with the rear camera only. I took the phone to Apple store, they said they will send it to the central service center to find out. My phone is still on warranty , however it is not for sure they will fix it for free. Apart from that it will take something like a week(!!) to fix.

I did a shut down like you recommended. It worked. Thanks so much for this commonsensical idea!

Hello,

What did you tell you at Apple Store. Did they fixed it? Exchange it? Do they charge if phone is under warranty?

Thank you

Hello,

What happened when you went to store?

Try the help in this support article > Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

I am having this issue as well. The rear camera on my 7 Plus stopped working. Third-party camera apps that were working also claim they don't have access to the camera.

I have soft- and hard-reset to no avail. I have not yet tried a restore.

IM having this problem, too...it was working this morning & now all of the sudden it's not. what is the most strange is that it DOES work in Pano & time lapse settings, but not in any other setting.